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We offer a number of payment options, so you can choose the one that's most convenient. You can also find our payment methods on the back of your statement.
At the moment, we don't accept payments via PayPal.
Via our website with a credit or debit card
Simply sign in, click 'My Account' and select 'Make a Payment'. If you've already saved your card details, click 'Use This Card' and fill in the required fields. If you haven't added any card details yet, scroll down to 'Add New Card'.
You can remove expired cards by clicking the 'Manage Saved Cards' option.
Credit card payments may be subject to a 1.5% handling charge.
Direct debit
Click here to find out more about this service.
By phone with a credit or debit card
Please call 0871 231 2000 (calls cost 13p per minute plus your phone company's access charge). This service is available 24/7; our secure system will take your card details and process your payment straight away. You'll need to confirm the card type, card number, expiry date and card verification number (this is located on the signature strip on the back of your card; please quote the last three digits).
Credit card payments may be subject to a 1.5% handling charge.
Standing order/telephone banking
Please use the details below:
Sort code: 40-11-56
Account number: 00048704
Please use your customer number (as shown on your statement) as the payment reference.
If you're not sure what your customer number is, please use the 'Forgot Your Account Number' link on the Sign In page. Once you've filled in the required details, we'll send you an automated email containing your customer number. Alternatively, you can contact us and our friendly customer service team will be happy to help.
At the Post Office
Just take your statement and let the cashier know how much you want to pay. They'll stamp your statement and give it back to you – please keep this for your records. You won't be charged at the Post Office, but a fee of 45p will be applied to your next statement.
At your bank
Just take your statement and let the cashier know how much you want to pay. The top of your statement will be stamped and given back to you – please keep this for your records. The cashier will keep the payment slip at the bottom of your statement.
It's free to make your payment at a branch of your own bank, but if you go to another bank they may charge you.
Payzone
Simply take your statement to any store displaying the Payzone logo. Your statement will be stamped and given back to you, along with your receipt; please keep this for your records. You can find your nearest store by clicking here
A standard fee of 33p will be applied to your account for every payment made via Payzone.
Post (cheques, payment slips)
If you're using our payment slip, simply copy your card number into the boxes provided. For your security, please do not write your card verification number onto any form.
If you'd like to pay by cheque, please make it payable to JD Williams. To ensure your payment reaches your account, please write your customer number, house number and postcode on the back, and send it to us with your completed payment slip. We're required to cash cheques as soon as we receive them, so please don't send post-dated cheques.
Please send your payment to:
Customer Contact Centre
40 Lever Street
Manchester
M60 6ES
For your own protection, please don't send cash through the post.
Credit card payments may be subject to a 1.5% handling charge.