It may take up to 7 days for your returns to reach us – though usually they're credited within a couple of days. If you paid by card for your order, please allow a further 5 working days for your card to be credited.
We'll send you an email confirmation as soon as your returns have been received, so if you haven't added your email address to your account yet, it's really worth doing! Just sign in, click 'My Account' and then select 'Update Personal Details'.
You can also check if your return's been received under 'Account Transactions'.